NO ONE ANYWHERE OFFERS A GUARANTEE LIKE THIS
We offer an unprecedented power guarantee: If you don't love our products, send them back within 60 days in the original container(s) and we'll refund 100% of the product purchase PLUS we'll buy you a competitor's product of equal or lesser price.
BOOM! YOU'VE GOT ABSOLUTELY NOTHING TO LOSE
We are so completely confident in the effectiveness and benefits of our products that we will accept any item back within 60 days of purchase for a full refund of the product purchase price, excluding the original shipping. So, feel free to have your way with our products. We know you'll love them. However, in the rare event that you don't love them and you wish to return your items, please email us in order to process a return.
A 100% REFUND, EXCLUDING SHIPPING, WILL BE PROCESSED UPON RECEIPT OF YOUR RETURN
Because we offer to cover both the cost and shipping of replacing any returned products with a competitor's product, customers are responsible for the cost of shipping their returns or exchanges back to us.
We must receive the original packaging and product (at least half full) within 60 calendar days of original purchase in order to process your refund. Customers are responsible for ensuring their returns are received by Naturalicious within the 60 day return period. Without exception, returns received after 60 days will not be refunded. Please note that regardless of when a return request is submitted below, if the returned item(s) are not received within the 60 day period, the return will not be honored.
Refunds are typically processed within 10 business days of Naturalicious receiving returned product(s). Replacement brand products must be equal to or less than the amount of the product(s) you paid to Naturalicious; and are typically shipped out within 30 business days of us processing the refund. Please note: We will purchase one replacement for you. The credit available to use for your one replacement item is inclusive of shipping from the competing brand to your address. Please take this into consideration when requesting the replacement product of your choice.
NOTE 1: You must notify us of the replacement item you'd like at the time of submitting your refund request. We cannot honor replacement product requests past this time. You may submit one item you’d like us to purchase for you in the "Customer Note" section of your return request, which you may begin by entering your information in the boxes below. It is the customer's responsibility to proactively communicate to us the item they'd like us to purchase for them. Please be aware that if you request more than one item, we will select only one of them, by random choice, at our discretion, to ship to you. Due to the large volume of orders we process daily, we are unable to contact you after your request is submitted to confirm exactly which one, of potentially many, items you'd like. Because of this, please be certain to enter the one item you truly wish to receive. While we are happy to purchase a replacement product for you as our policy suggests, we do not reimburse for replacement products you may have already purchased yourself. Any replacement item you'd like must be paid for by us directly and we will have it shipped to you. We are not responsible for the shipment tracking of replacement brand products, nor are we responsible if your replacement brand product(s) gets lost, damaged or stolen in transit or upon arrival to your address on file. Any issues with your replacement item's delivery should be addressed to the brand from which you selected replacement items.
NOTE 2: This return policy is applicable to items purchased only at www.naturalicious.net. We are not affiliated with or responsible for the return policy of other retailers, including those online and offline. Any items you wish to return that were not purchased via www.naturalicious.net must be returned to the retailer from which you originally purchased them. Any questions about another retailer's return policy should be directed to the retailer from where you originally purchased. We are unable to accept returns from other retailers and the return policy found at www.naturalicious.net will not be applicable to items purchased from other retailers. Customers receive a competitors' product as replacement (as mentioned above) only if they originally purchased via www.naturalicious.net