Shipping

FREE SHIPPING OVER $74 WITHIN THE U.S.A.

We know. It's a sweet deal.  

All orders shipping to a United States address receive free shipping when your shopping cart equals $74 or more, after any applicable discounts. 

WHILE WE HAVEN'T MASTERED THE ART OF INSTANT GRATIFICATION, WE HAVE MASTERED THE ART OF SWIFT SHIPPING

Please allow 2-3 business days for order processing. Once your order is processed,  it will be shipped via USPS. Orders under 16oz ship via USPS First Class shipping. Orders 16oz and heavier ship via USPS Priority Mail.  Free Delivery Confirmation is included with each shipped package. Once shipped, delivery of U.S. package(s) should occur within 3-5 business days.

AND YES, WE SHIP WORLDWIDE. THERE'S NOT A COUNTRY ON THE GLOBE WE DON'T SHIP TO

International package(s) ship via USPS Priority International and should arrive in approximately 6-15 business days after your order has processed. International orders aren't eligible for free shipping at this time. 

WE TRY TO MAKE SHIPPING EASY, HELP US KEEP IT SIMPLE

Shipping times are an estimate & may be subject to USPS delays. Naturalicious is not responsible for delayed shipping on the part of USPS and is unable to provide full or partial refunds for shipping that is due to an error or delay on the courier's part.

Incorrect Shipping Address Policy

1). The purchaser is responsible for providing the correct mailing address. Before finalizing your order, be certain your shipping address is correct. 

2). We are not responsible for goods delivered to the wrong address input at the time of ordering. 

3). If you happen to notice that you entered the wrong address, you can email us at concierge@naturalicious.net with the correct shipping address before your shipping label is created. 

4). Once your shipping label is created, we will not be responsible for the incorrect address & the subsequent delivery.

Returned to Sender Policy

1). If a package is returned to Naturalicious due to an incorrect or incomplete shipping address provided by a customer, or if USPS required the customer to be home at the time of delivery and the customer was not home for delivery, the customer will be responsible for the cost of Naturalicious to reship the package back to them, as well as, any additional delivery cost.

2). Naturalicious is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer.

3). No refunds will be provided if any part of the address is incorrect.

Damaged, Lost or Stolen Package Policy

If your package is lost or stolen, we are so sorry to hear that! Please see below:

1). We provide free shipping insurance, via Route Insurance, on all orders placed through our website. This insurance will replace your order in the event of loss, theft or damage in transit. Just file a claim and your products will be replaced, at no additional cost to you! 
 
2). To file a claim quickly and easily, just click here (or click this link: https://help.route.com/hc/en-us). You will need your Route Order ID, which you can find in the email you received from Route after placing your order on our site. (If you don't see it, search your inbox for an email from support@routeapp.io and it should pop up.) If you still don't see an email, you can use your Order Number as the Route Order ID.

Your Order ID can be found right below the blue "File Claim" button, which you can also click to file your claim. Just follow the prompts and they'll take care of everything. It's super easy and fast. 
3). If you need additional assistance, please email us at concierge@naturalicious.net