FREE SHIPPING OVER $85 WITHIN THE U.S.A.
All orders shipping to a United States address receive free shipping when your shopping cart equals $85 or more, after any applicable discounts.
WHILE WE HAVEN'T MASTERED THE ART OF INSTANT GRATIFICATION, WE HAVE MASTERED THE ART OF SWIFT SHIPPING
AND YES, WE SHIP WORLDWIDE. THERE'S NOT A COUNTRY ON THE GLOBE WE DON'T SHIP TO
WE TRY TO MAKE SHIPPING EASY, HELP US KEEP IT SIMPLE
Shipping times are an estimate & may be subject to USPS delays. Naturalicious is not responsible for delayed shipping on the part of USPS and is unable to provide full or partial refunds for shipping that is due to an error or delay on the courier's part.
Incorrect Shipping Address Policy
1). The purchaser is responsible for providing the correct mailing address. Before finalizing your order, be certain your shipping address is correct.
2). We are not responsible for goods delivered to the wrong address input at the time of ordering.
3). If you happen to notice that you entered the wrong address, you can email us at firstname.lastname@example.org with the correct shipping address before your shipping label is created.
4). Once your shipping label is created, we will not be responsible for the incorrect address & the subsequent delivery.
Returned to Sender Policy
1). If a package is returned to Naturalicious due to an incorrect or incomplete shipping address provided by a customer, or if USPS required the customer to be home at the time of delivery and the customer was not home for delivery, the customer will be responsible for the cost of Naturalicious to reship the package back to them, as well as, any additional delivery cost.
2). Naturalicious is not responsible for packages delivered incorrectly or lost due to incorrect or incomplete shipping information provided by a customer.
3). No refunds will be provided if any part of the address is incorrect.
Lost or Stolen Package Policy
If your package is lost or stolen, we are so sorry to hear that! Please see below:
1). Naturalicious is not responsible for lost or stolen packages that have a confirmed delivery to the address entered for an order.
2). Upon customer inquiry, Naturalicious will confirm delivery to the provided address, date of delivery, as well as, tracking & shipping carrier information for the customer to investigate.
3). If after the customer has directly contacted the carrier, and the carrier is unable to locate the missing package, please contact us at email@example.com with the case number provided from the carrier and we will further assist.
Damaged Order Policy
If your product arrived damaged, we are so sorry about that! Please send an email with a photo of your damaged products to firstname.lastname@example.org and we will send you a new product, on us.